Managing Performance (Cancelled)

Reason for cancellation
Collingwood Training Room, Civic Offices, Floor 1, Core 6, Guildhall Square
Course Tutors
Vincent Driscoll
Admin Contact
Learning and Development Admin (
Target Audience
target audience
Course Types
Workshop, Course
Course categories
Training for CCG Managers / Training for PCC Managers / SCAT-PP / Gosport Borough Council / SDAS Staff / Solent NHS / Student Social Workers / Volunteers / Other
Developing Practice / Management and Leadership Skills / Personal Development
Course description

This one-day course explores how managers can create the conditions for excellent performance, treating performance management as a routine activity, not just to be considered when something goes wrong. It explores the link between the business environment, effective management and service performance.

It is equally relevant to new managers and those who are already managing but want to refresh their skills.

Please note the session will not focus on the procedural elements of the formal performance management process. Our workshop People Management Policies covers this.




Training objectives

The course includes:

  • Contrasting the features and behaviours of excellent versus okay performance cultures

  • The link between the organisation's, the team's and the individual's goals and performance

  • Identifying the different elements that build team capability

  • Exploring systems thinking and the Vanguard method to performance improvement

  • How to know if your team is performing and achieving its purpose

  • Using the Influencer tool to identify causes of poor performance

  • Identifying marginal gains to drive performance improvements

  • How to prevent and tackle poor performance

  • How to make team meetings and 1:1 supervisions more effective

  • How to hold a productive performance conversation with the team or with an individual

You will get a highly participative, facilitated workshop with a variety of different individual and group exercises. You will be asked to come up with an action plan for yourself which the trainer will follow up with you later in the year.

Learning outcomes

By the end of the workshop we want you to:

  • Have a clearer understanding of your team's capability and its performance culture

  • Be able to use different strategies for identifying barriers to performance

  • Be able to have effective performance conversations that address poor performance, help people grow and drive team performance



Additional Information



Start Date
Thursday 13 August 2020
End Date
Tuesday 13 August 2019
Closing Date
Sunday 11 August 2019
09:30 - 16:30
Maximum Places
Login to view cost
Number of Sessions