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The First Aid at Work (FAW) course will alow delegates to act as a qualified first aider in the work place. This course will give delegates the Level 3 First at Work qualification, accredited by Qualsafe awards.

There is no need to attend Emergency First Aid at Work (EFAW) before attending this course. If you already hold the EFAW qualification, please contact the administrator of the course before booking.

If you are already FAW qualified and need to requalify please look for the First Aid at Work Requalification course. This is a two day course open to people who are appoaching the end of their three year FAW qualification.

This course will provide a three year qualification in Emergency First Aid at Work (EFAW) for staff who are either coming to the end of their existing EFAW qualification or for staff who do not have a EFAW qualification and require it for their job role.

Course overview

This course covers the basic principles of food hygiene for caterers and other food handlers.  All participants are required to undertake a multiple choice exam at the end of the session with successful participants receiving a recognised basic food safety qualification accredited by the Royal Society for Public Health (RSPH).

There is a £60 charge per person to attend this course.  

Target audience

All staff where preparing food is a significant part of their role e.g. cooks, kitchen assistants and some carers.

This is an informal event primarily to help new managers build their know-how and confidence in the challenges of management.

Attendees will bring a question or an issue of concern which will be discussed by the peers in the group with the leader facilitating.

If you don't have a question or issue to bring, you are still welcome to attend to participate in the conversations.

The workplace can be rich with opportunity. It's a place where we can learn and grow, develop and contribute, build our careers, earn our living and provide for our family. It can also be challenging, demanding and exhausting.

Everyone has to cope with the stresses and strains of work and everyday life. Challenges and change are a constant for all of us. Some of these involve taking some degree of risk, while some may be crises or emergencies that demand our immediate attention.

You will have developed coping mechanisms during your life that help you deal with familiar adverse situations and many unfamiliar ones. Some of your coping mechanisms however, aren't so effective and can even make situations worse.

What separates those who can hold their own and keep going in times of adversity is a cluster of habits that centre on resilience. This workshop will explore what resilience is and the habits that strengthen your resilience enabling you to:

• Deal with pressure and handle stress
• Maintain your motivation and engagement
• Develop and sustain self-esteem
• Bounce back from set-backs and disappointments
• Transform your work life

N.B. There is a Resilience & Wellbeing module on the Intranet featuring videos and downloadable resources.

Much of the quality of the outcomes we achieve at work starts with the quality of our conversations and our confidence and ability to handle difficult or sensitive issues.

This half-day course develops the core skills that professionals need to have to enable effective and constructive conversations. It is open to any member of staff but would be especially useful to line managers, colleagues needing to deliver difficult messages to customers or other colleagues responsible for effectively engaging stakeholders on council projects.

The workshop is highly participative with opportunities to practise the skills covered.

N.B. Please note there is a Managing Difficult Conversations module on the Intranet featuring videos and downloadable resources. 

This course will provide a three year qualification in Emergency First Aid at Work (EFAW) for staff who are either coming to the end of their existing EFAW qualification or for staff who do not have a EFAW qualification and require it for their job role.

Practical course aimed at understanding and completing work-activity risk assessments using the corporate risk assessment forms and guidance document

This course will provide a three year qualification in Emergency First Aid at Work (EFAW) for staff who are either coming to the end of their existing EFAW qualification or for staff who do not have a EFAW qualification and require it for their job role.

The First Aid at Work Requalification (FAWR) is suitable only for those delgates who have an in date First Aid at Work qualification and it is approaching expiry.

Please only book on this course if your certificate is due to expire with 3-4 months of the date of this course.

If your certificate has expired and it is less than one month since your expiry date please contact the course administrator to discuss your options.