Search for Learning and Development Services and Pathways

Course Type
23 courses found

Code: PCC/21/238 ASC SystmOne - Induction - Part 1

This course will provide an introduction to SystmOne for staff in Adult Social Care at PCC and related services.

Part 1 is intended for all new SystmOne users.
The session is delivered as a guided series of practical exercises using a training database that mirrors the live system, and will provide an overview of SystmOne for social care, suitable for all users.

Essential Information
Session Session Date Session Time Session Venue Map
1 29 November 2021 09:30 - 12:30 Microsoft Teams Meeting Map

Code: PCC/21/239 ASC SystmOne - Induction - Part 2

This course will provide an introduction to SystmOne for staff in Adult Social Care at PCC and related services.

Part 2 is intended for all new staff who need to Social workers, ISAs, Managers.
The session is delivered as a guided series of practical exercises using a training database that mirrors the live system, and will provide an overview of SystmOne for social care, suitable for all users.

Essential Information
Session Session Date Session Time Session Venue Map
1 29 November 2021 13:30 - 16:30 Microsoft Teams Meeting Map

Code: PCC/21/891 Mosaic: Introduction

This course will provide an essential introduction to the Mosaic system, covering the essential skills you will need to navigate the system and maintain client records.

 


This session will be held online using Microsoft Teams - a link to the online meeting will be attached to the booking confirmation email.

Essential Information
Session Session Date Session Time Session Venue Map
1 30 November 2021 09:30 - 12:30 Microsoft Teams Meeting Map

Code: PCC/21/240 ASC SystmOne - Induction - Part 1

This course will provide an introduction to SystmOne for staff in Adult Social Care at PCC and related services.

Part 1 is intended for all new SystmOne users.
The session is delivered as a guided series of practical exercises using a training database that mirrors the live system, and will provide an overview of SystmOne for social care, suitable for all users.

Essential Information
Session Session Date Session Time Session Venue Map
1 09 December 2021 09:30 - 12:30 Microsoft Teams Meeting Map

Code: PCC/21/241 ASC SystmOne - Induction - Part 2

This course will provide an introduction to SystmOne for staff in Adult Social Care at PCC and related services.

Part 2 is intended for all new staff who need to Social workers, ISAs, Managers.
The session is delivered as a guided series of practical exercises using a training database that mirrors the live system, and will provide an overview of SystmOne for social care, suitable for all users.

Essential Information
Session Session Date Session Time Session Venue Map
1 09 December 2021 13:30 - 16:30 Microsoft Teams Meeting Map

Code: PCC/21/892 Mosaic: Introduction

This course will provide an essential introduction to the Mosaic system, covering the essential skills you will need to navigate the system and maintain client records.

 


This session will be held online using Microsoft Teams - a link to the online meeting will be attached to the booking confirmation email.

Essential Information
Session Session Date Session Time Session Venue Map
1 10 December 2021 13:30 - 16:30 Microsoft Teams Meeting Map

Code: PCC/21/384 Responding to Domestic Abuse

To increase awareness, understanding and response to victims of domestic abuse.

 

Essential Information
Session Session Date Session Time Session Venue Map
1 13 December 2021 09:30 - 16:30 Microsoft Teams Meeting Map

Code: PCC/21/694 Motivational Interviewing Cohort 1 (EVENT FULL)

***THIS TRAINING IS FOR CHILDREN'S SOCIAL CARE STAFF ONLY***

 

‘You lot don’t care! You’re going to take our kids away and you get a bonus for that’
‘Why aren’t you going to the neighbours down the road, they’re much worse than us!’
‘What do you know? Do you have kids of your own?’

Are these kinds of ‘heart-sink’ phrases familiar? Do you or your staff frequently find themselves on the defensive as practitioners or as managers? In an environment of diminishing resources and increasing demand on services, we need a fresh and imaginative approach.
Motivational Interviewing is a framework of intervention, brought together in the 1990s by Professor William Miller and Professor Stephen Rollnick. It is an approach designed to work with those most resistant to change or stuck in entrenched behaviours. The premise of Motivational Interviewing is that motivation is not a ‘fixed state’ that a person does or does not have. Rather, motivation ebbs and flows depending on many factors such as circumstances, mood and so forth. The skilled practitioner (or manager) will harness whatever very little motivation there might be, and help it move in the right direction. The Motivational Interviewing approach borrows in from other sources such as Carl Rogers’ person-centred counselling; Socratic thinking and Prochaska & DiClemente’s Cycle of Behaviour change.
The key principles are:
• Engagement with the client, rather than doing something to them – i.e. change cannot be forced or pushed on to someone. It has to be internal for the client to be meaningful and long term.
• Rolling with resistance (NB this is not rolling over or being passive)
• Express empathy
• Avoid conflict
• Developing discrepancy in client’s thinking
• Support self-responsibility
Clients are often stuck or ambivalent about making changes for themselves. Practitioners can easily collude with this ‘stuckness’, or out of frustration try to push people to action, which only increases resistance. Motivational Interviewing helps to make the practitioner aware of these tendencies, and give them options to work more powerfully in ways that create more possibility of change for their clients.
Our MI training course gives a highly interactive and practical experience of Motivational Interviewing, and its potential power to engage with people meaningfully, rather than do something to them. There will be opportunities for demonstration, discussion, and questions, conducted in ways that model the principles of a motivational skills approach. We will explore together how we can all nurture even the smallest steps of progress, with the emphasis on encouragement and trying to bring out the best in others as well as ourselves.

 

Essential Information
Session Session Date Session Time Session Venue Map
1 14 September 2021 09:30 - 16:30 Menuhin Theatre (Venue) Map
2 15 September 2021 09:30 - 16:30 Menuhin Theatre (Venue) Map
3 19 October 2021 13:15 - 15:30 Virtual Learning Platform Map
4 17 November 2021 09:45 - 12:00 Virtual Learning Platform Map
5 14 December 2021 13:15 - 15:30 Virtual Learning Platform Map

Code: PCC/21/883 Managing Wellbeing in a Hybrid Team

The wellbeing of hybrid teams, and the wellbeing of the managers who lead them, was a big theme that came out of the conversations at the Leading a Hybrid Team workshops L&D ran this summer. This virtual workshop provides a deeper dive into the subject with practical skills for managers to use in their practice. This is the link to the event 

Essential Information
Session Session Date Session Time Session Venue Map
1 16 December 2021 10:00 - 12:30 Virtual Learning Platform Map

Code: PCC/21/893 Mosaic: Introduction

This course will provide an essential introduction to the Mosaic system, covering the essential skills you will need to navigate the system and maintain client records.

 


This session will be held online using Microsoft Teams - a link to the online meeting will be attached to the booking confirmation email.

Essential Information
Session Session Date Session Time Session Venue Map
1 17 December 2021 13:30 - 16:30 Microsoft Teams Meeting Map