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The First Aid at Work (FAW) course will alow delegates to act as a qualified first aider in the work place. This course will give delegates the Level 3 First at Work qualification, accredited by Qualsafe awards.

There is no need to attend Emergency First Aid at Work (EFAW) before attending this course. If you already hold the EFAW qualification, please contact the administrator of the course before booking.

If you are already FAW qualified and need to requalify please look for the First Aid at Work Requalification course. This is a two day course open to people who are appoaching the end of their three year FAW qualification.

This course is for social care staff who are working towards the Care Certificate and do not require a full EFAW or FAW qualification. It is also appropriate for NHS staff who require a knowledge of basic life support.

Please note this course will not meet full HSE or OFSTED requirements.

This course will provide a three year qualification in Emergency First Aid at Work (EFAW) for staff who are either coming to the end of their existing EFAW qualification or for staff who do not have a EFAW qualification and require it for their job role.

Change is something we all have to deal with, in our personal lives as well as at work. The pace and frequency of change can put enormous pressure on people, affecting relationships and impacting business performance.  The organisations that survive and thrive are those that can successfully manage change and make the most of the opportunities that change offer.

This workshop explores change in a business context, how it affects people and how the manager can lead people successfully through change.

This highly interactive workshop will draw on participants' experience of change and explore a number of models that relate to different aspects of change.

Participants will be asked to put the theory into practice and come up with an action plan to implement after the event.

The First Aid at Work Requalification (FAWR) is suitable only for those delgates who have an in date First Aid at Work qualification and it is approaching expiry.

Please only book on this course if your certificate is due to expire with 3-4 months of the date of this course.

If your certificate has expired and it is less than one month since your expiry date please contact the course administrator to discuss your options.

The workplace can be rich with opportunity. It's a place where we can learn and grow, develop and contribute, build our careers, earn our living and provide for our family. It can also be challenging, demanding and exhausting.

Everyone has to cope with the stresses and strains of work and everyday life. Challenges and change are a constant for all of us. Some of these involve taking some degree of risk, while some may be crises or emergencies that demand our immediate attention.

You will have developed coping mechanisms during your life that help you deal with familiar adverse situations and many unfamiliar ones. Some of your coping mechanisms however, aren't so effective and can even make situations worse.

What separates those who can hold their own and keep going in times of adversity is a cluster of habits that centre on resilience. This workshop will explore what resilience is and the habits that strengthen your resilience enabling you to:

• Deal with pressure and handle stress
• Maintain your motivation and engagement
• Develop and sustain self-esteem
• Bounce back from set-backs and disappointments
• Transform your work life

N.B. There is a Resilience & Wellbeing module on the Intranet featuring videos and downloadable resources.

The First Aid at Work Requalification (FAWR) is suitable only for those delgates who have an in date First Aid at Work qualification and it is approaching expiry.

Please only book on this course if your certificate is due to expire with 3-4 months of the date of this course.

If your certificate has expired and it is less than one month since your expiry date please contact the course administrator to discuss your options.

This is an informal event primarily to help new managers build their know-how and confidence in the challenges of management.

Attendees will bring a question or an issue of concern which will be discussed by the peers in the group with the leader facilitating.

If you don't have a question or issue to bring, you are still welcome to attend to participate in the conversations.

This one-day course explores how managers can create the conditions for excellent performance, treating performance management as a routine activity, not just to be considered when something goes wrong. It explores the link between the business environment, effective management and service performance.

It is equally relevant to new managers and those who are already managing but want to refresh their skills.

Please note the session will not focus on the procedural elements of the formal performance management process. Our workshop People Management Policies covers this.

This new course for all staff explores what it takes to make the most of our abilities so that we achieve what we want, whilst being true to our values. The course will be loosely structures around the first three habits of Stephen Covey's Seven Habits of Highly Effective People:

1. Be proactive

2. Begin with the end in mind

3. Put first things first

The training will be highly interactive with opportunities for personal reflection and action planning.